Privacy Policy
Last Updated: August 25, 2025
1. Introduction
This Privacy Policy describes how Elite Detailing ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website or use our services. By using our website and services, you consent to the data practices described in this policy.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you use our website or services. This includes:
- Contact Information: Your name, email address, phone number, and mailing address.
- Vehicle Information: Make, model, and year of your vehicle.
- Booking Information: Details of the services you request and your preferred appointment times.
We also automatically collect certain information when you visit our website, such as:
- Log Data: Your IP address, browser type, operating system, and the pages you visit.
- Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze website traffic, and for marketing purposes. You can control cookie settings in your browser.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our services.
- Respond to your inquiries, questions, and requests.
- Schedule and confirm your appointments.
- Process payments and provide invoices.
- Improve our website and services.
- Communicate with you about promotions, new services, and company news (if you have opted in).
- Detect and prevent fraudulent or unauthorized activity.
4. Sharing Your Information
We do not sell, rent, or trade your personal information with third parties. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing and website hosting. These providers are obligated to protect your information.
- Legal Compliance: We may disclose your information if required by law, a court order, or to protect our rights, property, or safety, or the safety of others.
- White Heaven Co: Information may be shared with White Heaven Co, our service provider for website creation, digital asset management, and advertising services.
5. Your Choices and Rights
You have certain rights regarding your personal information, including the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct any inaccurate or incomplete information.
- Withdraw Consent: You can opt out of marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.
Please note that some information may need to be retained for legal or business purposes.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee the absolute security of your data.
7. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Elite Detailing
3108 DuPont Ave E, Shrewsberry, WV 25015
354 Gauley River Rd, Gauley Bridge, WV 25085
Phone: (304) 719-8405